Hospital Eye Service Contact Details

QA Hospital Portsmouth – Eye Casualty

Tel: 02392 286162

Referral Guidelines

For Ophthalmic Contractors wishing to refer patients for Low Vision to local providers:

Referral-For-Low-Vision-Aid

QA Hospital Portsmouth

Currently optometrists use the GOS 18, a letter or a practice template for referring to Hospital Eye Services.  To encourage feedback from consultants it is vital that the name of the referring optometrists and contact details are clear.

Secondary care referrals (with the exception of urgents) must go via the patients GP as they have access to the eRS advice and guidance function or to Practice Plus Group (St Mary’s), which is something we are encouraging within our system to help manage referral demand.

In terms of the agreed pathway for referral to eye casualty –

Emergency Referrals  – to PHU via Pho-tr.eye-emergency@nhs.net

This is for specific URGENT same day/next day referrals to Eye Emergency and if possible p try to ring through beforehand on 02392 286162 to raise awareness of patient’s needs.

For any other Urgent referrals send to PHU via   Pho-tr.phteyeurgentrefs@nhs.net

or phone. The  number is 02392 286162  

Routine referrals – to PHU via GP or to Practice Plus Group (St Mary’s) directly

GPs have been notified by the CCG that they will be responsible for forwarding non-urgent referrals to QAH as per the following message:

“Direct Optometrist referrals to secondary care providers

Following a number of queries relating to the local referral pathway, the CCGs would like to confirm that local Optometrists are not able to refer directly to secondary care providers – the referral must go back to the GP for validation and onward referral.

 Optometrists can however refer directly to the Practice Plus Community Service (previously Care UK) where the referral meets agreed clinical guidelines.

 The CCGs continue to look at opportunities around streamlining this process going forward and will keep you updated. In the meantime, if you receive a request from an Optometrist to refer your patient onto secondary care (GOS18), please could you ensure this is done and not sent back to the Optometrist.”

Glaucoma and Cataract patients should be referred to St Mary’s NHS Treatment Centre.

ECLO QA Hospital Portsmouth

The ECLO is Jo Harrington

QA ECLO information

ECLO Referral Form

St Mary’s NHS Treatment Centre

Please use the following  link in respect of St Mary’s Ophthalmology Service together with the Referral V5. Please can all Optometrists state, on the referral letter for cataract, if the patient has had a laser refractive treatment in the past.

Post-Operative-Cataract-Care-St-Marys-Treatment-Centre-2018

St Mary’s NHS Treatment Centre Contact Details

Tel:  0333 321 1926

E-mail: cuk.stmarys-acos@nhs.net 

PES/Optegra Post Cataract Follow Up Service

For practices providing the PES/Optegra Post Cataract Service, the following contact details may be helpful.

Clinical Queries 8am-6pm Monday-Friday

Phone : 0203 137 9418

Email : Optegra.advice@nhs.net

For out of hours queries, after 6pm and weekends – for SIGHT IMPACTING complications only please use the emergency call line number to be connected to the on-call nurses.

Hampshire 07540 703741*

*This number is not monitored during normal business hours: