HES Contact Numbers for Urgent Access
Basingstoke & North Hants Hospital
Telephone: 01256 313572
Fax no: 01256 313264
Southampton General Hospital Eye Unit
Updated 05 February 2019
If you are a Southampton based practice or a peripheral practice please take note of the following.
The fax machine in Eye Casualty is broken beyond repair!
If you have a secure email account i.e nhs.net please email referrals to firstname.lastname@example.org
If you do not have an nhs.net account please use the following fax number 02381 204 120. This fax is not in Eye Casualty but it will be checked once in the evening and one in the morning commencing Wednesday 06 February 2019.
Follow this link for: Referrals to University Hospital Southampton
Telephone 023 80 8777222
Eye casualty 023 81 206592
GOS18 referrals for Southampton City CCG GP registered patients should be sent directly to SMS (Solent Medical Services – not via the GP) for the following:
- Suspected glaucoma/OHT, with an intra-ocular pressure >21mmHg <35mmHg with normal optic nerve head and visual field
- Suspected cataract
- Vitreo-retinal pathology including floaters
- Ocular surface pathology (including dry eyes and blepharitis and chronic red eye conditions)
- Insertion of punctual plugs for dry eyes
- Macular pathology except wet AMD (macular degeneration) conditions – wet AMD patients are to be urgently referred on to UHS using the contact details above.
Please refer direct to the SMS Eye Clinic if your Patient has any of the following ….
Suspected Glaucoma/raised Intra Ocular Pressure
Floaters or photopsia duration of 5 days or more
By Fax –
By Phone –
Ophthalmology service 02380 296026
By email – email@example.com
By Post –
Solent Medical Services Ltd
24-26 Lyon Street
Lymington Hospital Eye Unit
Telephone: 01590 663000
Southampton Spire Hospital
Telephone: 023 8091 4427
Fax: 023 8051 3162
QA Hospital Portsmouth – Eye Casualty
Telephone: 02392 286162
Referrals to Hospital Eye Services
Currently optometrists use the GOS 18, a letter or a practice template for referring to Hospital Eye Services. Each has its shortcomings. To encourage feedback from consultants it is vital that the name of the referring optometrists and contact details are clear. Glaucoma and Cataract patients should be referred to St Mary’s NHS Treatment Centre as per the guidance below
St Mary’s NHS Treatment Centre
Milton Road, Portsmouth, Hampshire, PO3 6DW
Contact details are:
Tel: 0333 321 1926
Fax: 0333 321 1927
Update 29 Mar 17 – Please can all Optometrists state, on the referral letter for cataract, if the patient has had a laser refractive treatment in the past.
Hampshire LOC – Referral Form/template
A GOS referral form/template has been developed by Hampshire LOC that practices may wish to use as an alternative to the GOS18 or a letter.
The form is designed to provide clear and succinct information and improve the referral process and care for the patient.
It is based on current good practice following discussions by the professional eye care bodies. Standardised ‘Choose & Book’ definitions are used to facilitate referral to the correct clinic.
The referral form is available in Word and pdf formats. Practices may add their own practice information, including the name of the referring optometrist, and save as their own template for referrals. The form may be then completed at time of referral by typing prior to printing or by hand after printing basic information.
It is hoped that by providing the name of the referrer legibly that the HES will provide feedback so that the optometrist is able to manage the patient appropriately. The illegibility of the names and/or practices of optometrists have prevented this in the past.
Referral Criteria Basingstoke & N.Hants 2011 – Basingstoke & North Hampshire NHS Foundation Trust
Updated NICE guidelines on glaucoma referral
The Joint Working Group on NICE Glaucoma Guideline has issued updated guidance on referral. These can be viewed on the AOP web site.
Fast Track schemes for Wet AMD:
- Portsmouth Hospitals NHS Trust
- Southampton University Hospital
- Frimley Park
Fax numbers and other contact details for Fast track WET MD referrals for Portsmouth Hospitals NHS Trust, Southampton University Hospitals Foundation Trust and Frimley Park Hospital are available here Copy of Fast Track Contacts 2013
WET MD REFERRAL PATHWAY FAXABLE REFERRAL FORMElectronic Referral Form OPT09-004
Cataract Referrals: Strict criteria are being set out by PCTs, however if you believe you have a patient who should be an exception to these, write a full explanation with referral to GP and request him to apply for patient to be approved as an exception.
Cataract Pathway- Optometrist letter – 13 July 2011– from Basingstoke and North Hampshire NHS Foundation Trust Hospital