Portsmouth City CCG

Practices & Primary Care Networks

Practice Name Town Community Eye Services Phone No
Anne Gill Eyecare North End Portsmouth Low Vision 02392 694442
ASDA Opticians Portsmouth 02392 841800
Ashleigh Sight Care Portsmouth 02392 827158
Boots Opticians Portsmouth Low Vision 02392 736004
Cameron-Davies Opticians Southsea, Portsmouth Stable Glaucoma Monitoring 02392 825939
Forrest Optometrists Drayton, Portsmouth Low Vision 02392 376883
Percy Harrison Opticians Southsea Portsmouth Low Vision, Stable Glaucoma Monitoring 02392 826831
Portsea Island Opticians North End Portsmouth Low Vision 02392 610710
Specsavers Opticians Commercial Road – Portsmouth  Low Vision, Stable Glaucoma Monitoring 02392 296959
Specsavers Opticians London Road – Portsmouth Low Vision, Stable Glaucoma Monitoring 02392 664946
Specsavers Opticians Southsea Portsmouth Low Vision, Stable Glaucoma Monitoring 02392 297755
Specsavers Opticians Cosham – Portsmouth  Low Vision, Stable Glaucoma Monitoring 02392 205110
Specsavers Opticians Farlington, Portsmouth Low Vision, Stable Glaucoma Monitoring 02392 205000
Vision Express Portsmouth 02392 823444
Vision Express Portsmouth 02392 000422


Link to GP Practices Portsmouth City CCG

Integrated Care Partnerships (ICPs) and Primary Care Networks (PCNs)

ICP Name CCG Name PCN Name Practice Names
Portsmouth and South East Hampshire NHS Portsmouth City CCG Brunel University Practice
Southsea Medical Centre
Sunnyside Medical Centre
East Shore Practice
Kirklands Surgery
Guildhall Walk Surgery
Devonshire Practice
Portsmouth and South East Hampshire NHS Portsmouth City CCG Island city Lake Road Practice
Hanway Medical Group
Derby Road
John Pounds Medical Centre
Portsmouth and South East Hampshire NHS Portsmouth City CCG Portsdown Portsdown Group Practice
Portsmouth and South East Hampshire NHS Portsmouth City CCG Portsmouth North Drayton Surgery
North Harbour Medical Group
Portsmouth and South East Hampshire NHS Portsmouth City CCG Portsmouth South Coast Trafalgar Medical Group
Craneswater Group

Community Eye Services

If you are a practice bordering West Hampshire and you see patients registered with one of their GPs you may wish to take part in CUES (the Covid Urgent Eye Care Service).  This service triages and manages, where appropriate, urgent conditions in the community https://primaryeyecare.co.uk/services/urgent-eyecare-service/. Ocular emergencies (such as a penetrating eye injury or chemical injury) should continue to be directed to Eye A&E.

If you do not provide CUES but the ocular condition is appropriate for this service, please provide patients with a West Hampshire GP the central telephone number:  0300 303 4922

Guidance on conditions for which over the counter items should not routinely be prescribed in primary care

NHS England carried out a public consultation on reducing prescribing of over-the-counter medicines for minor, short-term health concerns from December 2017 to March 2018 resulting in guidance for healthcare professionals being published.  Likewise, guidance regarding treatments eligible for NHS prescriptions continues to be updated and can be found on NHS England’s webpage.

NHS England request GPs not to give NHS prescriptions (even to those eligible for ‘free’ prescriptions) for many conditions in the following categories:

  • Conditions which are considered to be self-limitingand so does not need treatment as it will heal of its own accord;
  • Conditions which lends itself to self-care, i.e. that the person suffering does not normally need to seek medical care but may decide to seek help with symptom relief from a local pharmacy and use an over the counter medicine.
  • Vitamins/minerals and probiotics

Conditions (and treatments) affecting patients seen by optometrists include:


Dry Eyes / sore tired eyes

Mild to moderate hayfever

Lutein and Antioxidants

Omega-3 Fatty Acid Compounds

Please familiarize yourself with the following resources in order for you to advise your patients appropriately regarding self-care rather than routinely directing them back to their GP for an NHS prescription.

Anthea Reid
LOC Clinical Lead
January 2020

Hospital Eye Service Contact Details

QA Hospital Portsmouth – Eye Casualty

Tel: 02392 286162

Referral Guidelines

For Ophthalmic Contractors wishing to refer patients for Low Vision to local providers:


QA Hospital Portsmouth

Currently optometrists use the GOS 18, a letter or a practice template for referring to Hospital Eye Services.  To encourage feedback from consultants it is vital that the name of the referring optometrists and contact details are clear.

Secondary care referrals (with the exception of urgents) must go via the patients GP as they have access to the eRS advice and guidance function or to Practice Plus Group (St Mary’s), which is something CCGs are encouraging within their system to help manage referral demand.

In terms of the agreed pathway for referral to eye casualty –

Portsmouth Hospitals Mailboxes – Ophthalmology Department

We are aware there have been some concerns around duplicate mailboxes within the Trust and as a result the Trust has reviewed their processes and confirmed the following:

Urgent referrals: pho-tr.phteyeurgentrefs@nhs.net  –  to be used for urgent referrals (Including Wet AMD) in replacement of the fax machine and inability to access eRS, monitored daily.

Emergency referrals: Emergency cases should be discussed with eye casualty via 023 9228 6162. If following discussion with eye casualty patient data needs to be shared, it should be sent to the above email address (pho-tr.phteyeurgentrefs@nhs.net)  entitled FAO EEC to ensure it is picked up by the correct person.

The following accounts will be closed down with immediate effect:


Ophthalmology@porthosp.nhs.uk  – this is not an encrypted mailbox

Routine referrals – to PHU via GP or to Practice Plus Group (St Mary’s) directly

GPs have been notified by the CCG that they will be responsible for forwarding non-urgent referrals to QAH as per the following message:

“Direct Optometrist referrals to secondary care providers

Following a number of queries relating to the local referral pathway, the CCGs would like to confirm that local Optometrists are not able to refer directly to secondary care providers – the referral must go back to the GP for validation and onward referral.

 Optometrists can however refer directly to the Practice Plus Community Service (previously Care UK) where the referral meets agreed clinical guidelines.

 The CCGs continue to look at opportunities around streamlining this process going forward and will keep you updated. In the meantime, if you receive a request from an Optometrist to refer your patient onto secondary care (GOS18), please could you ensure this is done and not sent back to the Optometrist.”

Glaucoma and Cataract patients should be referred to St Mary’s NHS Treatment Centre.

ECLO QA Hospital Portsmouth

The ECLO is Jo Harrington

QA ECLO information

ECLO Referral Form

St Mary’s NHS Treatment Centre

Please use the following  link in respect of St Mary’s Ophthalmology Service together with the Referral V5. Please can all Optometrists state, on the referral letter for cataract, if the patient has had a laser refractive treatment in the past.


St Mary’s NHS Treatment Centre Contact Details

Tel:  0333 321 1926

E-mail: cuk.stmarys-acos@nhs.net 

PES/Optegra Post Cataract Follow Up Service

For practices providing the PES/Optegra Post Cataract Service, the following contact details may be helpful.

Clinical Queries 8am-6pm Monday-Friday

Phone : 0203 137 9418

Email : Optegra.advice@nhs.net

For out of hours queries, after 6pm and weekends – for SIGHT IMPACTING complications only please use the emergency call line number to be connected to the on-call nurses.

Hampshire 07540 703741*

*This number is not monitored during normal business hours: