NHS England

NHS England (Wessex)

Useful Contact details: Contact Sheet Dec 2018

Wessex Eye Health Needs Assessment and other useful information

Optometric Adviser

Steve Taylor – Optometric Adviser for Wessex

Email address: steve.taylor16@nhs.net


The Accessible Information Standard

NHS England have introduced the Accessible Information Standard which is a legal requirement for all providers of NHS and adult social care services in England which includes GOS contractors.

The purpose of the standard is to ensure that people who have communication needs because of a disability or sensory loss receive information in a suitable format, ideally of their choice.

From 1 April 2016 you should, as a matter or normal routine practice, ask patients about their communication needs they may have and ensure that you record that information on their notes.  You must follow the standard in full by 31 July 2016.

As part of the Accessible Information Standard you must do 5 things.  These are:

  1. Ask: as a matter of routine you must enquire if a new or returning patient has any information or communication support needs relating to a disability, sensory loss or other impairment.
  2. Record: clearly and consistently record those needs in the patient’s records.
  3. Alert/Flag: the record needs must be ‘highly visible’ – so that it can be seen and acted upon whenever the patient’s records is accessed.
  4. Share: you should include any information about a patient’s information and communication needs at referral, discharge and handover, following your existing data sharing processes.
  5. Act: make reasonable adjustments to ensure that people receive information in a format they can understand.

More information on the Accessible Information Standard

 More information on the Accessible Information Standard can be found on the NHS England website www.england.nhs.uk/accessibleinfo

Charities including Action on Hearing Loss, CHANGE, Sense and the Royal National Institute of Blind People (RNIB) also have information on their websites.

The ‘Information Standards Notice’, which tells organisations how and why they must follow the standard, can be accessed via the Health and Social Care Information Centre website at www.hscic.gov.uk/isce/publication/scci1605

 The Optical Confederation have also put together a couple of fact sheets that can be accessed by clicking the link http://www.opticalconfederation.org.uk/resources/guidance




What’s New?

Mon 06 January 20 | Primary Care Networks - Feedback Required by Wednesday 15th January 2020
If you work in primary, community or social care, we want your feedback on the five national service specifications due to be delivered by #PrimaryCareNetworks from April. Share your views by 1pm on Wednesday 15 January. https://engage.england.nhs.uk/survey/primary-care-networks-service-specifications/

Fri 03 January 20 | Eye Care Survey for People with Learning Difficulties
An eye care survey for people with learning difficulties is now live  until 16 February 2020 Here the link to the survey https://bit.ly/wveyesurvey. Also attached is the Eye Care Survey Easy Read Low Res Optometrists are encouraged patients with learning difficulties and their carers to complete the survey.
Tue 24 December 19 | Hampshire LOC 3 Year Strategic Plan
Back in November the LOC Management Committee took time out to consider what the LOC stands for and operates with a  view to putting together a plan for the future in the face of an ever changing NHS and how we can best deliver services in this challenging environment. IMG_3874-2Attached is the Hampshire LOC Strategic Plan for 2019 -22 and we hope you find it of interest. If you have any thoughts we would welcome your feedback. Please email isilk@hampshireloc.org.uk and your comments will be passed to the committee. Hampshire LOC Strategic Plan 2019-22

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Business Manager: Ian Silk (07808) 658143 | Postal Address: c/o 5 Lily Walk, Durrington, Salisbury, Wiltshire SP4 8ND