NHS England

NHS England (Wessex)

Useful Contact details: Contact Sheet Dec 2018

Wessex Eye Health Needs Assessment and other useful information


Optometric Adviser

Steve Taylor – Optometric Adviser for Wessex

Email address: steve.taylor16@nhs.net

 


The Accessible Information Standard

NHS England have introduced the Accessible Information Standard which is a legal requirement for all providers of NHS and adult social care services in England which includes GOS contractors.

The purpose of the standard is to ensure that people who have communication needs because of a disability or sensory loss receive information in a suitable format, ideally of their choice.

From 1 April 2016 you should, as a matter or normal routine practice, ask patients about their communication needs they may have and ensure that you record that information on their notes.  You must follow the standard in full by 31 July 2016.

As part of the Accessible Information Standard you must do 5 things.  These are:

  1. Ask: as a matter of routine you must enquire if a new or returning patient has any information or communication support needs relating to a disability, sensory loss or other impairment.
  2. Record: clearly and consistently record those needs in the patient’s records.
  3. Alert/Flag: the record needs must be ‘highly visible’ – so that it can be seen and acted upon whenever the patient’s records is accessed.
  4. Share: you should include any information about a patient’s information and communication needs at referral, discharge and handover, following your existing data sharing processes.
  5. Act: make reasonable adjustments to ensure that people receive information in a format they can understand.

More information on the Accessible Information Standard

 More information on the Accessible Information Standard can be found on the NHS England website www.england.nhs.uk/accessibleinfo

Charities including Action on Hearing Loss, CHANGE, Sense and the Royal National Institute of Blind People (RNIB) also have information on their websites.

The ‘Information Standards Notice’, which tells organisations how and why they must follow the standard, can be accessed via the Health and Social Care Information Centre website at www.hscic.gov.uk/isce/publication/scci1605

 The Optical Confederation have also put together a couple of fact sheets that can be accessed by clicking the link http://www.opticalconfederation.org.uk/resources/guidance

 


 

 


What’s New?

Wed 13 November 19 | All Contractors Portsmouth, SE Hants and Fareham & Gosport CCGs Tuesday 12th November 2019
Following our Letter to Contractors, dated 4th September 2019, we have been contacted by a number of contractors who are concerned that they are still being sent patients from St Mary’s Treatment Centre. These patients have not been seen for their post-operative care, and contractors are being expected to provide this under GOS. As per our letter, we advise contractors not to see such patients under GOS, and to refer these patients back to St Mary’s Treatment Centre. A meeting between Hampshire LOC, the CCG and St Mary’s Treatment Centre will be taking place at the end of this month. We will update all contractors following this meeting at the appropriate time. Sean Matthews Chair – Hampshire LOC


Tue 29 October 19 | LOCSU Newsletter October 2019
Here is a link to the latest LOCSU newsletter 
Tue 29 October 19 | Online Ophthalmic Payment Service Starts 28 October 2019
Message from PCSE National roll out I’m pleased to tell you that the national roll out of the online Ophthalmic Payment service starts today. The team made the final technical preparations over the weekend and the service has now successfully gone live. This means that all users of the PCSE Online service can now submit GOS 1, 3, 4, 5 and 6 forms online. The full service, which launched today, has also incorporated feedback from our Early Adopter users, to deliver even better functionality. This includes the auto population of claim values in GOS3 vouchers based on prescription entered, which will greatly improve the accuracy of claims. We will also be introducing some additional enhancements over the coming weeks, as a result of early adopter feedback including:
  • extending the time out on the signature capture on GOS claims
  • allowing a Performer to create a GOS3 once they have signed the declaration on a GOS1, which improves the workflow as they don’t need to wait until the GOS 1 has been submitted.
We expect to have these upgrades deployed by mid-November. Updated User Guides will also be available for all GOS forms soon. These will include step by step instructions on submitting GOS4s, PVNs and GOS6s, and updated information on GOS1, GOS3 and GOS5. You can find out more via our website - https://pcse.england.nhs.uk/services/ophthalmic-payments/. If you have any questions, please do get in touch with the team via pcse.optomengagement@nhs.net. Best wishes Kirsty Adlem Ophthalmic Engagement Manager Communications & Engagement Team

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Business Manager: Ian Silk (07808) 658143 | Postal Address: c/o 5 Lily Walk, Durrington, Salisbury, Wiltshire SP4 8ND