Hospital Eye Service Contact Details

Eye Department

IOW NHS Primary Care Trust

St Mary’s Hospital

Parkhurst Road

Newport

Isle of Wight

PO30 5TG

QA Hospital Portsmouth – Eye Casualty

Tel: 02392 286162

Referral Guidelines

In the event of an eye problem, you should contact your GP in the first instance. If your GP feels that the problem requires further attention they will refer you to the Eye Department here at St Mary’s Hospital. Referrals are graded on a system of urgency. The referral is presented to one of the Doctors who will grade the appointment and request a time limit for that appointment.

Under no circumstances does the eye clinic accept ‘walk-ins’. Patients must be referred either via A&E, the Beacon Centre, an optician, or their GP.

Referrals are graded as follows:

Routine – In keeping with the NHS target of 18 weeks maximum referral to treatment time (NHS 2004)

Urgent – Urgent referrals are graded and will be seen within the time specified by the Doctor

Fast Track

Fast track patients will be seen between 1 and 14 days. Fast track patients include those with;

• Ocular Tumours
• Wet age related macular degeneration
• Retina Detachments

Contact Numbers for use by Optometry Professionals only below

Urgent same day referrals Mon to Fri can be done by phoning eye dept direct line on 01983 534504 or Fax on 01983 534415 to send documentation.

Dr on call is via same number or front desk at St Marys 01983 822099 and ask for Dr on call for Ophthalmology if unsure of urgency or outside normal working hours.

E referrals are to eyedeptsecretaries@iow.nhs.uk if urgent or iow.ophthreferrals@nhs.net if routine. Ask for read receipt on any e referral to confirm action.

At weekends access to A and E or Beacon walk in centre is via 111.

There is no one available in the eye dept at weekends.

Private Patient Referrals:

Patients wishing to be seen privately can be referred by;

• Asking their GP or Optician to write to the preferred Consultant who will then contact the patient directly