Contract Monitoring

Primary Care Commissioning Support (Wessex) carries out Contract Monitoring Visits on behalf of NHS England.

NHS England has a requirement placed upon it for formally reviewing the compliance of NHS ophthalmic contractors, both new and existing, with the requirements of their NHS GOS contracts and with relevant legislation.

A protocol for the visits is based on national guidance and the details can be found at http://www.england.nhs.uk/eye-heath/

Questions about the interpretation or application of this protocol should be directed in the first instance to:

Helen Wardle, Primary Care Commissioning Support (Wessex), NHS England, First Floor, Oakley Road, Southampton, Hampshire, SO16 4GX

Telephone 0113 824 9850

Helen.wardle@nhs.net    or   england.wessexoptometry@nhs.net

The Quality in Optometry toolkit, Level 1, contains helpful guidance and documentation for contract monitoring requirements.

Optical Confederation publishes safeguarding guidance

The Optical Confederation has published guidance on safeguarding children and vulnerable adults for optical practitioners and optical practices.

The guidance, developed in collaboration with the College of Optometrists and the Department of Health, sets out what optical staff and practices need to do. Details of common signs and symptoms of abuse and neglect are included with a simple protocol which all optical practitioners and staff can follow.

The guidance is supported by an online training model.

 The areas where significant numbers of contractors were failing to comply on a regular basis are:

  • Awareness of local child protection arrangements
  • Lone worker policy
  • Chaperone policy
  • Informing patient in writing of details of their referral

See the Quality on Optometry toolkit for help in these areas or

http://www.4lscb.org.uk/hampshire or http://www.nice.org.uk/nicemedia/pdf/CG89QuickRefGuide.pdf


What’s New?

Wed 13 November 19 | All Contractors Portsmouth, SE Hants and Fareham & Gosport CCGs Tuesday 12th November 2019
Following our Letter to Contractors, dated 4th September 2019, we have been contacted by a number of contractors who are concerned that they are still being sent patients from St Mary’s Treatment Centre. These patients have not been seen for their post-operative care, and contractors are being expected to provide this under GOS. As per our letter, we advise contractors not to see such patients under GOS, and to refer these patients back to St Mary’s Treatment Centre. A meeting between Hampshire LOC, the CCG and St Mary’s Treatment Centre will be taking place at the end of this month. We will update all contractors following this meeting at the appropriate time. Sean Matthews Chair – Hampshire LOC


Tue 29 October 19 | LOCSU Newsletter October 2019
Here is a link to the latest LOCSU newsletter 
Tue 29 October 19 | Online Ophthalmic Payment Service Starts 28 October 2019
Message from PCSE National roll out I’m pleased to tell you that the national roll out of the online Ophthalmic Payment service starts today. The team made the final technical preparations over the weekend and the service has now successfully gone live. This means that all users of the PCSE Online service can now submit GOS 1, 3, 4, 5 and 6 forms online. The full service, which launched today, has also incorporated feedback from our Early Adopter users, to deliver even better functionality. This includes the auto population of claim values in GOS3 vouchers based on prescription entered, which will greatly improve the accuracy of claims. We will also be introducing some additional enhancements over the coming weeks, as a result of early adopter feedback including:
  • extending the time out on the signature capture on GOS claims
  • allowing a Performer to create a GOS3 once they have signed the declaration on a GOS1, which improves the workflow as they don’t need to wait until the GOS 1 has been submitted.
We expect to have these upgrades deployed by mid-November. Updated User Guides will also be available for all GOS forms soon. These will include step by step instructions on submitting GOS4s, PVNs and GOS6s, and updated information on GOS1, GOS3 and GOS5. You can find out more via our website - https://pcse.england.nhs.uk/services/ophthalmic-payments/. If you have any questions, please do get in touch with the team via pcse.optomengagement@nhs.net. Best wishes Kirsty Adlem Ophthalmic Engagement Manager Communications & Engagement Team

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Business Manager: Ian Silk (07808) 658143 | Postal Address: c/o 5 Lily Walk, Durrington, Salisbury, Wiltshire SP4 8ND