Contract Monitoring

Primary Care Commissioning Support (Wessex) carries out Contract Monitoring Visits on behalf of NHS England.

NHS England has a requirement placed upon it for formally reviewing the compliance of NHS ophthalmic contractors, both new and existing, with the requirements of their NHS GOS contracts and with relevant legislation.

A protocol for the visits is based on national guidance and the details can be found at http://www.england.nhs.uk/eye-heath/

Questions about the interpretation or application of this protocol should be directed in the first instance to:

Helen Wardle, Primary Care Commissioning Support (Wessex), NHS England, First Floor, Oakley Road, Southampton, Hampshire, SO16 4GX

Telephone 0113 824 9850

Helen.wardle@nhs.net    or   england.wessexoptometry@nhs.net

The Quality in Optometry toolkit, Level 1, contains helpful guidance and documentation for contract monitoring requirements.

Optical Confederation publishes safeguarding guidance

The Optical Confederation has published guidance on safeguarding children and vulnerable adults for optical practitioners and optical practices.

The guidance, developed in collaboration with the College of Optometrists and the Department of Health, sets out what optical staff and practices need to do. Details of common signs and symptoms of abuse and neglect are included with a simple protocol which all optical practitioners and staff can follow.

The guidance is supported by an online training model.

 The areas where significant numbers of contractors were failing to comply on a regular basis are:

  • Awareness of local child protection arrangements
  • Lone worker policy
  • Chaperone policy
  • Informing patient in writing of details of their referral

See the Quality on Optometry toolkit for help in these areas or

http://www.4lscb.org.uk/hampshire or http://www.nice.org.uk/nicemedia/pdf/CG89QuickRefGuide.pdf