Clinical Governance

The optometric professional bodies and the LOC encourage practices to undertake clinical governance activity as this is good professional practice.

There is an excellent toolkit ‘Quality in optometry Toolkit’ (QiO) to assist practices achieve the desired objectives for clinical governance activity.

However, unlike the other primary care contractors there is no requirement in the new contract (August 2008) for optometrists to provide evidence of clinical governance activity to NHS England and CCG’s other than information to demonstrate they comply with contractual and legal requirements.

If a practice undertakes to provide enhanced services they may be required to provide clinical governance information but this should be taken into account when the fee for the service is agreed.

The Quality in Optometry Toolkit has been updated to reflect the new GOS contract. Level 1, now reflects the requirements for Contract Monitoring. It contains useful information to enable you to prepare for a Contract Monitoring visit. There is a checklist of areas together with help links and links to further information. Level 2 will enable practices to fulfil requirements for enhanced services. Level 3 covers advanced clinical governance activities for those who wish to use this.

The Quality in Optometry toolkit is a valuable tool for practices and will record clinical governance activity as well as act as source of information.

Never Events & Serious Incident Framework

Never Events Policy & Framework

Serious Incident Framework

Safeguarding

Safeguarding Adults – Multi Agency Policy

Safeguarding Children – Multi Agency 

Other useful information relating to this are these phone numbers:

Adult Services Team:

Hampshire:      0845 603 5630

Southampton:  023 8083 3003

Portsmouth:     023 9268 0810

Confidential whistle blowing helpline:           0800 0724725