The Accessible Information Standard

In 2016NHS England  introduced the Accessible Information Standard which is a legal requirement for all providers of NHS and adult social care services in England which includes NHS GOS contractors.

The purpose of the standard is to ensure that people who have communication needs because of a disability or sensory loss receive information in a suitable format, ideally of their choice.

Since 01 April 2016 you should, as a matter or normal routine practice, be asking patients about their communication needs they may have and ensure that you record that information on their notes.  You need to have been following the standard in full since 31 July 2016.

As part of the Accessible Information Standard you must do 5 things.  These are:

  1. Ask: as a matter of routine you must enquire if a new or returning patient has any information or communication support needs relating to a disability, sensory loss or other impairment.
  2. Record: clearly and consistently record those needs in the patient’s records.
  3. Alert/Flag: the record needs must be ‘highly visible’ – so that it can be seen and acted upon whenever the patient’s records is accessed.
  4. Share: you should include any information about a patient’s information and communication needs at referral, discharge and handover, following your existing data sharing processes.
  5. Act: make reasonable adjustments to ensure that people receive information in a format they can understand.

More information on the Accessible Information Standard

 More information on the Accessible Information Standard can be found on the NHS England website www.england.nhs.uk/accessibleinfo

Charities including Action on Hearing Loss, CHANGE, Sense and the Royal National Institute of Blind People (RNIB) also have information on their websites.

The ‘Information Standards Notice’, which tells organisations how and why they must follow the standard, can be accessed via the Health and Social Care Information Centre website at www.hscic.gov.uk/isce/publication/scci1605

 The Optical Confederation have also put together a couple of fact sheets that can be accessed by clicking the link http://www.opticalconfederation.org.uk/resources/guidance

Posted in Whats New

What’s New?

Mon 24 April 17 | Notification of Annual General Meeting – 06 June 2017
The Annual General Meeting (AGM) of the Hampshire LOC will be held on 06 June 2017  at Norton Park Hotel, Sutton Scotney, Nr Winchester SO21 3NB.  Registration for the event will commence at 18:00hrs. Prior to the AGM starting there will be a talk by our guest speaker Mr Jay Self BM FRCOphth PhD, Associate Professor, Consultant Ophthalmologist and specialist in paediatric ophthalmology entitled “Working with kids: tips and cautionary tales”. Attendees will be able to claim one CET point for attending the lecture. Click on the following for the Agenda for the evening, Committee Nomination and the Chair's Report . We hope that as many of you as possible will attend the meeting to hear all about the LOC’s activities in the past year and proposals for the coming year. We currently have two vacancies on the Management Committee (one Contractor and one Performer) so if you wish to be nominated for a position on the Committee; you should complete the nomination paper and return to Hampshire LOC Business Manager by Friday 12 May 2017. If you are uncertain as to which category you may wish to be considered for, please contact me for further advice. Please confirm your intention to attend or request a proxy or postal vote by emailing isilk@hampshireloc.org.uk  by Friday, 12 May 2017. The results of any committee nominations will be circulated in advance of the AGM along with a postal voting or proxy paper for those of you unable to attend the meeting.


Tue 11 April 17 | Open Sight Hampshire - April Newsletter
Please find attached the latest edition of ‘Second Sight ’ magazine. As ever, I very much hope there are articles of interest and use to you, colleagues, clients and service users.
Tue 28 March 17 | Four Seasons CET Event 10 May 17
Four Seasons Optometry Education, has another CET event scheduled for 10th May 2017. The topic will be "Oculoplastics Update". As usual, it will be an engaging and interactive event. One CET has been approved for the event. Spaces are limited. Applicants should reserve early and ensure they’re able to attend. There will be a reserve list and any queries should be directed to fourseasonsoptometry@gmail.com. More information and how to register is available via the following link

Upcoming Events

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Business Manager: Ian Silk (07808) 658143 | Postal Address: c/o Spire Business Solutions, Unit 21, Portway Business Centre, Old Sarum, Salisbury SP4 6QX