The Accessible Information Standard

In 2016NHS England  introduced the Accessible Information Standard which is a legal requirement for all providers of NHS and adult social care services in England which includes NHS GOS contractors.

The purpose of the standard is to ensure that people who have communication needs because of a disability or sensory loss receive information in a suitable format, ideally of their choice.

Since 01 April 2016 you should, as a matter or normal routine practice, be asking patients about their communication needs they may have and ensure that you record that information on their notes.  You need to have been following the standard in full since 31 July 2016.

As part of the Accessible Information Standard you must do 5 things.  These are:

  1. Ask: as a matter of routine you must enquire if a new or returning patient has any information or communication support needs relating to a disability, sensory loss or other impairment.
  2. Record: clearly and consistently record those needs in the patient’s records.
  3. Alert/Flag: the record needs must be ‘highly visible’ – so that it can be seen and acted upon whenever the patient’s records is accessed.
  4. Share: you should include any information about a patient’s information and communication needs at referral, discharge and handover, following your existing data sharing processes.
  5. Act: make reasonable adjustments to ensure that people receive information in a format they can understand.

More information on the Accessible Information Standard

 More information on the Accessible Information Standard can be found on the NHS England website www.england.nhs.uk/accessibleinfo

Charities including Action on Hearing Loss, CHANGE, Sense and the Royal National Institute of Blind People (RNIB) also have information on their websites.

The ‘Information Standards Notice’, which tells organisations how and why they must follow the standard, can be accessed via the Health and Social Care Information Centre website at www.hscic.gov.uk/isce/publication/scci1605

 The Optical Confederation have also put together a couple of fact sheets that can be accessed by clicking the link http://www.opticalconfederation.org.uk/resources/guidance

Posted in Whats New

What’s New?

Wed 04 October 17 | Rawlings - Full-Time Optometrist required
Business is growing so we are looking for an exceptional and ambitious Optometrist to join our high performing teams across Hampshire. If you are a great communicator with sound commercial awareness, who likes spending time to get to know their patients wants and needs, we can offer you a competitive salary plus a great benefits package including:

  • Bonus scheme
  • Pension scheme with life assurance
  • Professional Indemnity Insurance
  • Professional support and development opportunities
  • Staff discounts
Rawlings Opticians is an independent company founded in Croydon in 1895 with long established practices serving the communities of eight towns across Hampshire and Surrey. We have built a strong reputation for the quality of our professional expertise and service. Our aim is to be the preferred choice for eye care in each of our locations and we recognise the importance our patients place on the individual attention they expect to receive. Levels of service are built around these expectations and we achieve this by attracting and retaining top quality clinical and administrative personnel. We are proud to be silver level Investors in People and as well as enjoying company social activities we encourage our employees in further training through various channels including sponsoring conference places and courses. Our employee mix includes Optometrists and Dispensing Opticians with over 30 years’ experience as well as newly qualified staff who can be assured of being supported by their colleagues. If you are interested in a position at Rawlings please send your CV with a covering letter to hr@eyes.co.uk or by post to The Human Resources Director, Rawlings Opticians, 60/61 High Street, Winchester, Hampshire, SO23 9BX.
Wed 27 September 17 | Optometrist Required at Nuffield Southampton
Optometrist required at the Nuffield, Southampton. One day a week, probably Monday to start with. Highly varied anterior segment patients from post corneal transplant, through refractive cataract, ICL and LVC. Contact:

David F. Anderson

PhD FRCOphth MB BS CCST Consultant Ophthalmic Surgeon | University Hospitals Southampton NHS FT Hon. Senior Lecturer in Ophthalmology | University of Southampton Director | Anderson Eye Care Ltd Email: david@andersoneyecare.co.uk Website: www.andersoneyecare.co.uk Facebook: Andersoneyecareuk Twitter: @AndersonEye
Wed 23 August 17 | CET Event 18 October 2017 - Glaucoma OCT and AMD OCT Case Studies for Optometrists
Logo lockup V This is an invitation for Optometrists to 2 interactive workshops provided and led by Topcon on the subjects of Glaucoma and AMD using OCT on Wednesday 18 October 2017. There are six CET points available for attendees. If you wish to attend please complete the the reply form by going to the following link Invitation/Reply and completing as indicated. There are only 20 places available so once the places are filled you will be placed on a reserve list. If you do not hear from the LOC Business Manager by email then please accept that you have been placed on the reserve list.  

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Business Manager: Ian Silk (07808) 658143 | Postal Address: c/o Spire Business Solutions, Unit 21, Portway Business Centre, Old Sarum, Salisbury SP4 6QX