Referral guidelines

HES Contact Numbers for Urgent Access – Oct 2016

Basingstoke & North Hants Hospital

Telephone: 01256 313572

Fax no: 01256 313264


 

Southampton General Hospital Eye Unit

Telephone 023 80 8777222

Eye casualty 023 81 206592

Rapid AMD Fax 02381 205752



Lymington Hospital Eye Unit

Telephone: 01590 663000


Southampton Spire Hospital

Telephone: 023 8091 4427

Fax: 023 8051 3162


Solent Medical Services for patients registered with Southampton City GP Practices

Ophthalmology Referral Form                          Solent Medical Services Limited Info

Please refer direct to the SMS Eye Clinic if your Patient has any of the following ….

Suspected Glaucoma/raised Intra Ocular Pressure

Cataracts

Dry Eyes

Blepharitis

Floaters or photopsia duration of 5 days or more

By Fax –

02380 233017

By Phone –

Ophthalmology service 02380 296026

By email –           solent.medical-information@nhs.net

By Post –

Solent Medical Services Ltd

Newtown Clinic

24-26 Lyon Street

Southampton

SO14 0LX

 


QA Hospital Portsmouth – Eye Casualty

Telephone: 02392 286162

Referrals to Hospital Eye Services via GPs

Currently optometrists use the GOS 18, a letter or a practice template for referring to Hospital Eye Services via GPs. Each has its shortcomings. To encourage feedback from consultants it is vital that the name of the referring optometrists and contact details are clear.


St Mary’s NHS Treatment Centre

Milton Road, Portsmouth, Hampshire, PO3 6DW

Please use the following link for Referral Guidance in respect of St Mary’s Ophthalmology Service together with the Referral form.

Contact details are:

Tel:  0333 321 1926    

Fax:  0333 321 1927

E-mail: cuk.stmarys-acos@nhs.net 

Update 29 Mar 17 – Please can all Optometrists state, on the referral letter for cataract, if the patient has had a laser refractive treatment in the past.


 

Hampshire LOC – Referral Form/template

 A GOS referral form/template has been developed by Hampshire LOC that practices may wish to use as an alternative to the GOS18 or a letter.

The form is designed to provide clear and succinct information and improve the referral process and care for the patient.

It is based on current good practice following discussions by the professional eye care bodies.  Standardised ‘Choose & Book’ definitions are used to facilitate referral to the correct clinic.

The referral form is available in Word and pdf formats. Practices may add their own practice information, including the name of the referring optometrist, and save as their own template for referrals. The form may be then completed at time of referral by typing prior to printing or by hand after printing basic information.

It is hoped that by providing the name of the referrer legibly that the HES will provide feedback so that the optometrist is able to manage the patient appropriately. The illegibility of the names and/or practices of optometrists have prevented this in the past.

Hampshire LOC Referral Template- Word document

Hampshire LOC Referral Template- pdf

Referral Criteria Basingstoke & N.Hants 2011                 – Basingstoke & North Hampshire NHS Foundation Trust

Updated NICE guidelines on glaucoma referral

The Joint Working Group on NICE Glaucoma Guideline has issued updated guidance on referral. These can be viewed on the AOP web site.

Fast Track schemes for Wet AMD:

  • Portsmouth Hospitals NHS Trust
  • Southampton University Hospital
  • Frimley Park

Fax numbers and other contact details for Fast track WET MD referrals for Portsmouth Hospitals NHS Trust, Southampton University Hospitals Foundation Trust and Frimley Park Hospital are available here Copy of Fast Track Contacts 2013

WET MD REFERRAL PATHWAY FAXABLE REFERRAL FORMElectronic Referral Form OPT09-004

Cataract Referrals: Strict criteria are being set out by PCTs, however if you believe you have a patient who should be an exception to these, write a full explanation with referral to GP and request him to apply for patient to be approved as an exception.

NHS Hampshire Cataract Guidelines 11 Sep 09Cataract Guidelines poster

Cataract Pathway- Optometrist letter – 13 July 2011–    from Basingstoke and North Hampshire NHS Foundation Trust Hospital


What’s New?

Fri 11 August 17 | PCSE Update August 2017
1. New address for submitting GOS claim forms by courier from 29 August 2017 Please note that as of 29 August 2017 the new address for contractors who use couriers to submit GOS claim forms to PCSE is: Capita Intelligent Communications Building 17, Units 2 & 6 Lingfield Point McMullen Road DARLINGTON DL1 1RW This replaces the previous Roundhouse Road address that couriers have been using. Anyone who uses a courier service to send GOS forms to PCSE should use this new address for all deliveries from, and including, the 29 August. All claims submitted via Royal Mail should continue to be sent to: Primary Care Support England PO Box 350 Darlington DL1 9QN 2. Important update about contacting PCSE To enable PCSE to respond to email and telephone queries and for you to be able to order supplies, including GOS forms, contractors are required to register on the PCSE portal. Portal registration enables PCSE to carry out the necessary identification and vetting checks to respond to enquiries from contractors. Without this, PCSE is unable to respond to enquiries due to data protection. If your practice is already registered on the portal, the main contact/super user will be able to add or amend additional users. Please check the named contacts that are included under your practice’s portal registration and update accordingly. If your practice is not currently registered, please email pcse.datamanager@nhs.net with the following information: • Main contact name • Email address • Telephone number • Practice name • Practice address including post code • Organisation code (If you know it. This is your unique 5-digit reference beginning with 'TP' e.g. TP1N5) For more information about the portal, including adding or amending users, please visit www.pcse.england.nhs.uk/help Once registered on the portal, your practice will receive regular emails with updates about your service, including future service developments for submission of GOS forms electronically. 3. Claims relating to ophthalmic payment and performers list delays Contractors and Performers are reminded that NHS England have established a process to consider claims relating to ophthalmic payments and performers list that closes on Friday 8 September 2017 (see Hot Brief Issue 60 for full details). Performers List Optometrists who wish to submit an application relating to a delay in obtaining an NHS England Performers List number should email details of the delay to pcse.ppinfo@nhs.net by Friday 8 September 2017 with “Ophthalmic NPL claim – optometrist name – OPL number” in the subject header. Ophthalmic Payments Contractors that have experienced a late payment relating to GOS sight tests and/or voucher claims submitted up to 31 March 2017 should complete the Ophthalmic Payment Claim Form. Guidance on completing the form can be found on the LOCSU website. If a payment is still outstanding relating to this period, you should use the form to escalate the issue, even if you have already notified PCSE of the matter. Completed forms should be emailed to pcse.gos-review@nhs.net by Friday 8 September 2017 with “Ophthalmic payment claim – contractor name – contractor code” in the subject header. The information provided in the form will then be considered by NHS England. 4. How to claim your CET grant in 2017 – Important Update Please remember PCSE can only process claims for CET allowance payments if they come from a contractor. Please note CET claims submitted by email to PCSE must come from the email address that the contractor has registered with PCSE to access to portal to order supplies of GOS forms. If you have not yet submitted your CET claim please ensure the email is sent from the address the contractor has registered with PCSE. If you have already submitted your CET claim please do not send a duplicate. PCSE are currently processing the claims they have received and will contact you direct if there are any issues with your claim. Reminder of the process to claim your CET grant Claims for CET undertaken by ophthalmic practitioners between 1 January to 31 December 2016 must be submitted between 1 July 2017 and 31 October 2017 to PCSE at PCSE.Optical@nhs.net. As a reminder, CET allowance payments are payable to contractors. A payment can be claimed by a contractor in respect of either: a) CET he/she has undertaken personally in the year between 1 January to 31 December 2016 b) CET undertaken in the year between 1 January to 31 December 2016 by an ophthalmic practitioner on the Ophthalmic Performers List. The CET allowance for 2016 is £545. Please follow the steps below to submit a claim: 1. Complete the form which can be found via this link or on the Department of Health Website 2. Sign and date the form in the appropriate place(s) 3. Scan the signed form and attach to an email 4. Put ‘2017 CET claim’ in the email subject header 5. Email to PCSE.Optical@nhs.net. You must use the email address the contractor has registered with PCSE to access the supplies portal You will receive a case reference number from PCSE once they have received your claim form. Please note you are asked to submit only one claim form per email so that you each form has a unique case reference that can be tracked. The preferred route for submitting CET claims is by email to PCSE.Optical@nhs.net but if you prefer to submit by post you must send to: Primary Care Support England PO Box 350 Darlington DL1 9QN


Fri 11 August 17 | PCSE - Future service developments for Ophthalmic Payments
PCSE is committed to delivering NHS England’s vision for more modern, efficient and easy to use support services.  Planning for how we will achieve this transformation for ophthalmic payments is now underway. Our aim is to design and implement systems that will simplify and, where possible, speed up the payment process to ensure we deliver the most effective service for you. The existing GOS forms are being re-designed and we are working towards the introduction of an electronic GOS solution.  The new developments will introduce three options for submitting GOS forms:
  1. The electronic solution, referred to as eGOS*, will provide an interface between Practice Management Systems (PMS) and PCSE systems.  Customer information will be populated directly from the details already captured in the PMS, which will allow claims to be submitted with electronic signatures, removing any requirement for hard copy, handwritten paper forms. The forms will be automatically validated and practices will be able to see the status of each claim on the PMS.
* Please note: eGOS is the name for PCSE’s brand new electronic GOS service and shouldn’t be confused with a past electronic solution on Open Exeter.
  1. The PCSE portal will offer a web-based option for submitting GOS forms online for those practices that don’t have an integrated PMS system.  Customer details will be submitted via the portal and practices will be required to obtain a handwritten signature via a signature book which will be kept locally in the practice.
  1. The re-designed GOS paper forms will allow claims to either be handwritten or entered in programmable PDFs, which can be printed locally in practices and then mailed to PCSE.  This will enable bulk scanning by PCSE.  The information required for the forms will remain largely unchanged, it is just the layout and look that will be updated.
The move to electronic processes will see a more modern way of working and should help to reduce the workload of practice staff. Other benefits include the option of being able to view the status of a claim via eGOS or the portal which will enable practices to simplify their reconciliation processes. PCSE is working with PMS providers to develop the eGOS system and is consulting with representatives from across the optical community on all the changes. It is anticipated the new developments will be introduced in Spring 2018.  If you have any further questions please contact your PCSE National Engagement Team representative, Gill Appleby (Email: gill.appleby@capita.co.uk).
Wed 02 August 17 | Boots Southampton Recruiting Optometrists
Boots Opticians are currently recruiting for full and part time Optometrists at our practice in Southampton. Our practice is busy and our colleagues professional and friendly! We are offering a range of flexible benefits to suit your needs and have opportunities to match all career goals. If you would like to have an informal chat, send your details to our recruitment team @ resourcing@boots-opticians.co.uk

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Business Manager: Ian Silk (07808) 658143 | Postal Address: c/o Spire Business Solutions, Unit 21, Portway Business Centre, Old Sarum, Salisbury SP4 6QX