NHS England

NHS England (Wessex)

Useful Contact details: NHS England South (Wessex) June 16


Optometric Adviser

Steve Taylor – Optometric Adviser for Wessex

Email address: steve.taylor16@nhs.net

 


The Accessible Information Standard

NHS England have introduced the Accessible Information Standard which is a legal requirement for all providers of NHS and adult social care services in England which includes GOS contractors.

The purpose of the standard is to ensure that people who have communication needs because of a disability or sensory loss receive information in a suitable format, ideally of their choice.

From 1 April 2016 you should, as a matter or normal routine practice, ask patients about their communication needs they may have and ensure that you record that information on their notes.  You must follow the standard in full by 31 July 2016.

As part of the Accessible Information Standard you must do 5 things.  These are:

  1. Ask: as a matter of routine you must enquire if a new or returning patient has any information or communication support needs relating to a disability, sensory loss or other impairment.
  2. Record: clearly and consistently record those needs in the patient’s records.
  3. Alert/Flag: the record needs must be ‘highly visible’ – so that it can be seen and acted upon whenever the patient’s records is accessed.
  4. Share: you should include any information about a patient’s information and communication needs at referral, discharge and handover, following your existing data sharing processes.
  5. Act: make reasonable adjustments to ensure that people receive information in a format they can understand.

More information on the Accessible Information Standard

 More information on the Accessible Information Standard can be found on the NHS England website www.england.nhs.uk/accessibleinfo

Charities including Action on Hearing Loss, CHANGE, Sense and the Royal National Institute of Blind People (RNIB) also have information on their websites.

The ‘Information Standards Notice’, which tells organisations how and why they must follow the standard, can be accessed via the Health and Social Care Information Centre website at www.hscic.gov.uk/isce/publication/scci1605

 The Optical Confederation have also put together a couple of fact sheets that can be accessed by clicking the link http://www.opticalconfederation.org.uk/resources/guidance


What’s New?

Mon 26 November 18 | NHSBSA Christmas Opening Hours 2018
Notice of Christmas Opening Hours NHSBSA Ophthalmic Team  Due to the NHSBSA building opening hours over Christmas the Provider Assurance Ophthalmic Team have been required to revise their working hours for the 2018 Christmas period. The revised times as discussed and agreed with NHS England are as follows: Christmas Eve - Closed all day Thursday 27th, Friday 28th and Monday 31st December - Opening hours are 8am till 4pm Normal hours commence from 2nd January 2019 8am to 4.30pm. Our website will be updated on the 1st December 2018 to reflect the revised opening hours for the Christmas period. Any queries please contact Provider Assurance Ophthalmic Team on 0300 330 9403 Linda Ross Lead Team Manager Provider Assurance Ophthalmic Team.


Mon 19 November 18 | Universal Credit and NHS GOS
Below is a link to NHS.UK website which provides information regarding Universal Credit entitlement to NHS GOS and how to record on NHS GOS forms Universal Credit - Help with Health Costs
Mon 19 November 18 | Open Sight Magazine - November 2018
The Open Sight magazine - Hampshire's principle organisation for visually impaired people - November 2018

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Business Manager: Ian Silk (07808) 658143 | Postal Address: c/o 5 Lily Walk, Durrington, Salisbury, Wiltshire SP4 8ND