Contract Monitoring

Primary Care Commissioning Support (Wessex) carries out Contract Monitoring Visits on behalf of NHS England.

NHS England has a requirement placed upon it for formally reviewing the compliance of NHS ophthalmic contractors, both new and existing, with the requirements of their NHS GOS contracts and with relevant legislation.

A protocol for the visits is based on national guidance and the details can be found at http://www.england.nhs.uk/eye-heath/

Questions about the interpretation or application of this protocol should be directed in the first instance to:

Helen Wardle, Primary Care Commissioning Support (Wessex), NHS England, First Floor, Oakley Road, Southampton, Hampshire, SO16 4GX

Telephone 0113 824 9850

Helen.wardle@nhs.net    or   england.wessexoptometry@nhs.net

The Quality in Optometry toolkit, Level 1, contains helpful guidance and documentation for contract monitoring requirements.

Optical Confederation publishes safeguarding guidance

The Optical Confederation has published guidance on safeguarding children and vulnerable adults for optical practitioners and optical practices.

The guidance, developed in collaboration with the College of Optometrists and the Department of Health, sets out what optical staff and practices need to do. Details of common signs and symptoms of abuse and neglect are included with a simple protocol which all optical practitioners and staff can follow.

The guidance is supported by an online training model.

 The areas where significant numbers of contractors were failing to comply on a regular basis are:

  • Awareness of local child protection arrangements
  • Lone worker policy
  • Chaperone policy
  • Informing patient in writing of details of their referral

See the Quality on Optometry toolkit for help in these areas or

http://www.4lscb.org.uk/hampshire or http://www.nice.org.uk/nicemedia/pdf/CG89QuickRefGuide.pdf


Whats New

Mon 20 March 17 | Gift of Sight Newletter & Lecture Invite
We have pleasure in attaching a copy of the latest Gift of Sight Newsletter, together with details of the next Gift of Sight Lecture, to be held at DoubleTree by Hilton, Southampton on the 26 April 2017, commencing at 6.30pm.  Details for booking are given in the attached flyer and on line bookings may be made through https://www.giftofsight.org.uk/events


Tue 14 March 17 | The Accessible Information Standard
In 2016NHS England  introduced the Accessible Information Standard which is a legal requirement for all providers of NHS and adult social care services in England which includes NHS GOS contractors. The purpose of the standard is to ensure that people who have communication needs because of a disability or sensory loss receive information in a suitable format, ideally of their choice. Since 01 April 2016 you should, as a matter or normal routine practice, be asking patients about their communication needs they may have and ensure that you record that information on their notes.  You need to have been following the standard in full since 31 July 2016. As part of the Accessible Information Standard you must do 5 things.  These are:
  1. Ask: as a matter of routine you must enquire if a new or returning patient has any information or communication support needs relating to a disability, sensory loss or other impairment.
  2. Record: clearly and consistently record those needs in the patient’s records.
  3. Alert/Flag: the record needs must be ‘highly visible’ – so that it can be seen and acted upon whenever the patient’s records is accessed.
  4. Share: you should include any information about a patient’s information and communication needs at referral, discharge and handover, following your existing data sharing processes.
  5. Act: make reasonable adjustments to ensure that people receive information in a format they can understand.
More information on the Accessible Information Standard  More information on the Accessible Information Standard can be found on the NHS England website www.england.nhs.uk/accessibleinfo Charities including Action on Hearing Loss, CHANGE, Sense and the Royal National Institute of Blind People (RNIB) also have information on their websites. The ‘Information Standards Notice’, which tells organisations how and why they must follow the standard, can be accessed via the Health and Social Care Information Centre website at www.hscic.gov.uk/isce/publication/scci1605  The Optical Confederation have also put together a couple of fact sheets that can be accessed by clicking the link http://www.opticalconfederation.org.uk/resources/guidance
Fri 17 February 17 | Ophthalmology Study Evening - Thursday 23 March 2017
Hampshire and IOW opticians (including dispensing opticians) are invited to an informative and highly interesting Ophthalmology Study Evening to be held at Winchester Guildhall on Thursday 23 March 2016 from 18:00 – 21:00 with Mr Alex Macleod, Consultant Ophthalmologist and Caroline Fisher from the Royal Hampshire County Hospital. Agenda  
6.15-6.30pm Attendees arrive and register  
18.30-19.00 Understanding  fields and OCT in glaucoma Alex MacLeod
19.00-19.30 Being a hospital -based optometrist Caroline Fisher
19:30 – 20:00 Buffet  
20:00 – 20:45 Stable glaucoma and shared care Alex Macleod
20:45 – 21:00 Discussion All
21:00 Finish  
The event is being sponsored by Allergan. This evening event is worth 1 CET point. If you wish to attend please reply by email to Alex.Macleod@hhft.nhs.uk  by Thursday 16 March 2017 providing the following information   Name: GOC No Practice: Location Email address for confirmation of place: Contact Telephone No: Dietary Requirements: e.g Gluten free, vegetarian

Upcoming Events

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Business Manager: Ian Silk (07808) 658143 | Postal Address: 5 Lily Walk, Durrington, Wiltshire, SP4 8ND